Welcome to the Virtual Coach Platform written by Cyburi Groups LLC! We're committed to protecting your privacy and using your data responsibly. This statement outlines what information we collect, how we use it, and the safeguards we have in place to keep your data secure.
1. What Data We Collect
- Account Information: We collect basic information when you create an account, such as your name, email address, and password. This information is necessary for account management and communication.
- Usage Data: We use Google Analytics to collect aggregated, anonymized information about how you interact with the platform. This includes features you use, content you access, and time spent on the platform. This data helps us understand user behavior and improve the platform. Google Analytics does not collect personally identifiable information.
- Performance Data: (This section is currently not applicable) Once we implement training tools in the future, we may collect data related to your performance (e.g., jump height, serve speed, accuracy). This will be done with your explicit consent and will be used solely to provide personalized feedback and track your progress.
- Communication Data: We do NOT collect or store any data related to your interactions with our chatbots, including your questions, responses, and the time spent in conversation.
2. How We Use Your Data
- Provide Services: We use your data to deliver a better user experience. This includes personalizing content, answering your questions, and providing targeted training resources.
- Improve Our Platform: We use usage data from Google Analytics to understand how users interact with the platform and identify areas for improvement.
- Communicate with You: We may use your email address to send you important information about the platform, updates, and relevant news.
- Prevent Fraud and Abuse: We use your data to detect and prevent fraud and abuse on the platform.
3. Data Security and Sharing
- Data Security: We implement robust security measures to protect your data, including encryption, access controls, and regular security audits. We take security seriously and are constantly reviewing and updating our measures.
- Data Sharing: We do not sell or rent your personal information to third parties. With these exceptions, you may experience entering data into our site but in reality your data is collected and protected with third-party service providers who assist us in providing the core services of the platform (e.g., PayPal, Google Analytics and Google Gemini API). These providers are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than assisting us.
4. Your Rights
- Access and Control: You have the right to access, update, and delete your personal information. You can do this by contacting us at admin@cyburi.com.
- Opt Out: You can opt out of receiving marketing communications from us. You can find instructions on how to opt out in our communications.
- Privacy Policy: This statement is a part of our comprehensive Privacy Policy, which you can access on our platform.
5. Children's Privacy
We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.
6. Changes to This Statement
We may update this statement from time to time. We encourage you to review this statement periodically for any updates.
Thank you for choosing the Virtual Coach Platform! We are dedicated to providing you with a positive and safe experience while supporting your volleyball journey.
